Digital Privacy Policy
Effective Date: February 25, 2025
Last Updated: February 27, 2025
1. Introduction
NRI Industrial Solutions ("NRI," "we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data. This Digital Privacy Policy applies to all users in North America who access our website https://www.nrisolutions.com/ and other digital services. It outlines our practices in compliance with Canadian privacy laws (PIPEDA), U.S. privacy regulations, and AODA (Accessibility for Ontarians with Disabilities Act).
2. Information We Collect
A. Personal Information
We collect personal information you provide to us, including but not limited to:
- Name, email address, phone number, and mailing address
- Company name and job title (for business interactions)
- Payment and transaction information
- User account login credentials
- Any other details you choose to share when contacting us
B. Automatically Collected Information
When you visit our website, we collect certain information automatically, such as:
- Device Information (IP address, browser type, operating system)
- Usage Data (pages visited, time spent on the site, referral source)
- Cookies and Tracking Technologies (for analytics and site functionality)
3. How We Use Your Information
We use the information collected to:
- Provide, maintain, and improve our services
- Process transactions and fulfill orders
- Communicate with you about inquiries, purchases, and updates
- Ensure security and prevent fraud
- Comply with legal obligations and industry regulations
4. Data Sharing & Third-Party Services
We do not sell or rent personal information. However, we may share data with:
- Service Providers (payment processors, IT security, analytics platforms)
- Legal Authorities (when required to comply with legal obligations)
- Business Transfers (in the event of mergers, acquisitions, or sales)
5. Compliance with Accessibility for Ontarians with Disabilities Act (AODA)
We are committed to providing an accessible digital experience for all users, including individuals with disabilities. In compliance with AODA, we ensure:
- Our website follows WCAG 2.1 Level AA standards for accessibility.
- Alternative communication methods are available upon request.
- Customers with accessibility needs can contact us at [email protected] for accommodations.
6. Environmental Responsibility & Data Practices
As part of NRI Industrial Sales’ Environmental Policy, we:
- Prioritize digital-first initiatives to minimize paper waste.
- Use energy-efficient data servers to reduce carbon footprint.
- Ensure secure, responsible data disposal for retired digital assets.
- Promote the circular economy by optimizing digital business operations to support sustainability.
7. Your Privacy Rights
A. Canada (PIPEDA Compliance)
Under PIPEDA, individuals have the right to:
- Request access to their personal data
- Correct inaccurate information
- Withdraw consent to data collection
- File a complaint if they believe their data is misused
B. United States (State-Level Privacy Laws)
Depending on your state (e.g., California CCPA, Virginia VCDPA), you may have rights to:
- Know what personal data is collected
- Request deletion of personal information
- Opt out of data sharing for targeted advertising
To exercise any of these rights, please contact [email protected].
8. Cookies & Tracking Technologies
We use cookies to enhance website functionality and user experience. You can manage cookie preferences via your browser settings.
9. Data Security
We implement industry-standard security measures to protect personal information, including:
- Encryption of sensitive data
- Secure servers for data storage
- Regular security audits and threat monitoring
10. Contact Information
If you have questions about this policy, contact us at:
- Email: [email protected]
- Phone: 1 (800) 991-624
- Mailing Address: 2000 Argentia Rd 5 Suite 406, Mississauga, ON L5N 1V8
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect regulatory changes or improvements to our data practices. The latest version will always be available on our website.
By using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.