NRI Industrial Solutions ("NRI," "we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data. This Digital Privacy Policy applies to all users in North America who access our website https://www.nrisolutions.com/ and other digital services. It outlines our practices in compliance with Canadian privacy laws (PIPEDA), U.S. privacy regulations, and AODA (Accessibility for Ontarians with Disabilities Act).
A. Personal Information We collect personal information you provide to us, including but not limited to:
Name, email address, phone number, and mailing addressCompany name and job title (for business interactions)Payment and transaction informationUser account login credentialsAny other details you choose to share when contacting us
B. Automatically Collected Information We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes. We may share information with third-party service providers to help us operate, provide, improve, integrate, customize, support, and market our services.
We use the information collected to:Provide, maintain, and improve our servicesProcess transactions and fulfill ordersCommunicate with you about inquiries, purchases, and updatesEnsure security and prevent fraudComply with legal obligations and industry regulations
We do not sell or rent personal information. However, we may share data with:Service Providers (payment processors, IT security, analytics platforms)Legal Authorities (when required to comply with legal obligations)Business Transfers (in the event of mergers, acquisitions, or sales)
We are committed to providing an accessible digital experience for all users, including individuals with disabilities. In compliance with AODA, we ensure:Our website follows WCAG 2.1 Level AA standards for accessibility.Alternative communication methods are available upon request.Customers with accessibility needs can contact us at [email protected] for accommodations.
As part of NRI Industrial Sales’ Environmental Policy, we:Prioritize digital-first initiatives to minimize paper waste.Use energy-efficient data servers to reduce carbon footprint.Ensure secure, responsible data disposal for retired digital assets.Promote the circular economy by optimizing digital business operations to support sustainability.
A. Canada (PIPEDA Compliance) Under PIPEDA, individuals have the right to:Request access to their personal dataCorrect inaccurate informationWithdraw consent to data collectionFile a complaint if they believe their data is misused B. United States (State-Level Privacy Laws) Depending on your state (e.g., California CCPA, Virginia VCDPA), you may have rights to:Know what personal data is collectedRequest deletion of personal informationOpt out of data sharing for targeted advertisingTo exercise any of these rights, please contact [email protected].
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We implement industry-standard security measures to protect personal information, including:Encryption of sensitive dataSecure servers for data storageRegular security audits and threat monitoring
We may update this Privacy Policy periodically to reflect regulatory changes or improvements to our data practices. The latest version will always be available on our website.By using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.